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  1. Home
  2. Teicneolaíocht | Technology
  3. Fediverse
  4. Hello Mastodon users, I'm working on migrating to a new instance since Med-Mastodon is shutting down.

Hello Mastodon users, I'm working on migrating to a new instance since Med-Mastodon is shutting down.

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  • Bich NguyenB Bich Nguyen

    Hello Mastodon users, I'm working on migrating to a new instance since Med-Mastodon is shutting down.

    When I go to Account > Account Settings > Move to a Different Account, I enter my new Mastodon handle (with an "@" in front of it) and old account password, I'm getting error messages in the new handle and the password fields.

    I've tried resetting my password. I've tried a few times. Any ideas? Thank you in advance. I need to go to bed, but hope to receive ideas.

    #migration #Fediverse

    Martin SeegerM This user is from outside of this forum
    Martin SeegerM This user is from outside of this forum
    Martin Seeger
    wrote last edited by
    #10

    @bich I had the same problem and in the end I discovered that the user name is case sensitive for the migration 😳

    Bich NguyenB 1 Reply Last reply
    0
    • Bich NguyenB Bich Nguyen

      Hello Mastodon users, I'm working on migrating to a new instance since Med-Mastodon is shutting down.

      When I go to Account > Account Settings > Move to a Different Account, I enter my new Mastodon handle (with an "@" in front of it) and old account password, I'm getting error messages in the new handle and the password fields.

      I've tried resetting my password. I've tried a few times. Any ideas? Thank you in advance. I need to go to bed, but hope to receive ideas.

      #migration #Fediverse

      GérardG This user is from outside of this forum
      GérardG This user is from outside of this forum
      Gérard
      wrote last edited by
      #11

      @bich Sometimes it helps to remove and re-add the alias for the old account on the new instance, then start the migration again.

      Bich NguyenB 1 Reply Last reply
      0
      • Bich NguyenB Bich Nguyen

        Hello Mastodon users, I'm working on migrating to a new instance since Med-Mastodon is shutting down.

        When I go to Account > Account Settings > Move to a Different Account, I enter my new Mastodon handle (with an "@" in front of it) and old account password, I'm getting error messages in the new handle and the password fields.

        I've tried resetting my password. I've tried a few times. Any ideas? Thank you in advance. I need to go to bed, but hope to receive ideas.

        #migration #Fediverse

        hanktank61H This user is from outside of this forum
        hanktank61H This user is from outside of this forum
        hanktank61
        wrote last edited by
        #12

        @bich Not really clear for me too. Not being an expert . But did you export all data from your old instance first ? Starting with a complete new instance , not connected in any way with the old, and importing the data should do it ?

        Bich NguyenB 1 Reply Last reply
        0
        • 🕯️Curious Magpie 🕯️C 🕯️Curious Magpie 🕯️

          @huskify @bich if possible, message the admins for help beyond this.

          GunChleocG This user is from outside of this forum
          GunChleocG This user is from outside of this forum
          GunChleoc
          wrote last edited by
          #13

          @CuriousMagpie @huskify @bich Maybe @wild1145 and @mwadmin could check if med-mastodon has any server blocks that might be in the way.

          apobangpo.space has no blocks in place.

          Ryan WildW 1 Reply Last reply
          0
          • GunChleocG GunChleoc

            @CuriousMagpie @huskify @bich Maybe @wild1145 and @mwadmin could check if med-mastodon has any server blocks that might be in the way.

            apobangpo.space has no blocks in place.

            Ryan WildW This user is from outside of this forum
            Ryan WildW This user is from outside of this forum
            Ryan Wild
            wrote last edited by
            #14

            @gunchleoc @CuriousMagpie @huskify @bich @mwadmin I've just checked on the med-mastodon end. Can see we federate with apobangpo.space and there aren't any blocks there, can see a number of accounts from the instance and other stats. The same for mastodon.world both seem to be federating without issue.

            I've seen a few folks already migrate off med-mastodon without issue and I can't see anything obvious on our end that would prevent someone moving at the moment...

            GunChleocG Mastodon.world adminsM Bich NguyenB HuskifyH 4 Replies Last reply
            0
            • Ryan WildW Ryan Wild

              @gunchleoc @CuriousMagpie @huskify @bich @mwadmin I've just checked on the med-mastodon end. Can see we federate with apobangpo.space and there aren't any blocks there, can see a number of accounts from the instance and other stats. The same for mastodon.world both seem to be federating without issue.

              I've seen a few folks already migrate off med-mastodon without issue and I can't see anything obvious on our end that would prevent someone moving at the moment...

              GunChleocG This user is from outside of this forum
              GunChleocG This user is from outside of this forum
              GunChleoc
              wrote last edited by
              #15

              @wild1145 Thanks for checking 🥰

              @CuriousMagpie @huskify @bich @mwadmin

              1 Reply Last reply
              0
              • Ryan WildW Ryan Wild

                @gunchleoc @CuriousMagpie @huskify @bich @mwadmin I've just checked on the med-mastodon end. Can see we federate with apobangpo.space and there aren't any blocks there, can see a number of accounts from the instance and other stats. The same for mastodon.world both seem to be federating without issue.

                I've seen a few folks already migrate off med-mastodon without issue and I can't see anything obvious on our end that would prevent someone moving at the moment...

                Mastodon.world adminsM This user is from outside of this forum
                Mastodon.world adminsM This user is from outside of this forum
                Mastodon.world admins
                wrote last edited by
                #16

                @wild1145 @gunchleoc @CuriousMagpie @huskify @bich If I remember correctly, you should enter your new account without the ‘@‘ in front of it?

                There are no limits on med-mastodon from .world

                Bich NguyenB HuskifyH 2 Replies Last reply
                0
                • Pixelcats⁷P Pixelcats⁷

                  @bich Did you try it without the @ at the front of the account name on the old account settings?

                  Bich NguyenB This user is from outside of this forum
                  Bich NguyenB This user is from outside of this forum
                  Bich Nguyen
                  wrote last edited by
                  #17

                  @pixelcats I tried and got an error message in both fields.

                  Pixelcats⁷P 1 Reply Last reply
                  0
                  • Jörg SeidelL Jörg Seidel

                    @bich random guess: maybe two factor authentication is the problem?

                    #migration #Fediverse

                    Bich NguyenB This user is from outside of this forum
                    Bich NguyenB This user is from outside of this forum
                    Bich Nguyen
                    wrote last edited by
                    #18

                    @lostgen Good thought, but I was able to log into both accounts using 2FA without difficulty.

                    1 Reply Last reply
                    0
                    • Martin SeegerM Martin Seeger

                      @bich I had the same problem and in the end I discovered that the user name is case sensitive for the migration 😳

                      Bich NguyenB This user is from outside of this forum
                      Bich NguyenB This user is from outside of this forum
                      Bich Nguyen
                      wrote last edited by
                      #19

                      @masek Hmm...no, not it.

                      Martin SeegerM 1 Reply Last reply
                      0
                      • GérardG Gérard

                        @bich Sometimes it helps to remove and re-add the alias for the old account on the new instance, then start the migration again.

                        Bich NguyenB This user is from outside of this forum
                        Bich NguyenB This user is from outside of this forum
                        Bich Nguyen
                        wrote last edited by
                        #20

                        @gerardkieffer Tried! No effect.

                        1 Reply Last reply
                        0
                        • hanktank61H hanktank61

                          @bich Not really clear for me too. Not being an expert . But did you export all data from your old instance first ? Starting with a complete new instance , not connected in any way with the old, and importing the data should do it ?

                          Bich NguyenB This user is from outside of this forum
                          Bich NguyenB This user is from outside of this forum
                          Bich Nguyen
                          wrote last edited by
                          #21

                          @hanktank61 I did that first. That's why a bunch of people I follow received notifications I was following from my new handle.

                          Importing who I follow and my lists are more important to me. It seems like migrating to new account would transport followers.

                          hanktank61H 1 Reply Last reply
                          0
                          • Mastodon.world adminsM Mastodon.world admins

                            @wild1145 @gunchleoc @CuriousMagpie @huskify @bich If I remember correctly, you should enter your new account without the ‘@‘ in front of it?

                            There are no limits on med-mastodon from .world

                            Bich NguyenB This user is from outside of this forum
                            Bich NguyenB This user is from outside of this forum
                            Bich Nguyen
                            wrote last edited by
                            #22

                            @mwadmin @wild1145 @gunchleoc @CuriousMagpie @huskify

                            I tried that, but still got the same error messages.

                            1 Reply Last reply
                            0
                            • Bich NguyenB Bich Nguyen

                              @masek Hmm...no, not it.

                              Martin SeegerM This user is from outside of this forum
                              Martin SeegerM This user is from outside of this forum
                              Martin Seeger
                              wrote last edited by
                              #23

                              @bich Sorry, no other idea...

                              1 Reply Last reply
                              0
                              • Ryan WildW Ryan Wild

                                @gunchleoc @CuriousMagpie @huskify @bich @mwadmin I've just checked on the med-mastodon end. Can see we federate with apobangpo.space and there aren't any blocks there, can see a number of accounts from the instance and other stats. The same for mastodon.world both seem to be federating without issue.

                                I've seen a few folks already migrate off med-mastodon without issue and I can't see anything obvious on our end that would prevent someone moving at the moment...

                                Bich NguyenB This user is from outside of this forum
                                Bich NguyenB This user is from outside of this forum
                                Bich Nguyen
                                wrote last edited by
                                #24

                                @wild1145 @gunchleoc @CuriousMagpie @huskify @mwadmin @Pixelcats

                                I followed https://fedi.tips/transferring-your-mastodon-account-to-another-server/ and https://apobangpo.website/how-to-join/move-to-apobangpo-space/, but have not been able to "Move to a different account" through my old account.

                                Since that seems to transfer followers, I'm fine with not being able to do that. I was able to export who I'm following and my lists and that was most important to me.

                                GunChleocG 1 Reply Last reply
                                0
                                • Bich NguyenB Bich Nguyen

                                  @pixelcats I tried and got an error message in both fields.

                                  Pixelcats⁷P This user is from outside of this forum
                                  Pixelcats⁷P This user is from outside of this forum
                                  Pixelcats⁷
                                  wrote last edited by
                                  #25

                                  @bich Hrrrm .. tis curious. Check you're not adding a space at the end. And if you're running 2FA on either account, try turning it off temporarily.

                                  Bich NguyenB 1 Reply Last reply
                                  0
                                  • Bich NguyenB Bich Nguyen

                                    @hanktank61 I did that first. That's why a bunch of people I follow received notifications I was following from my new handle.

                                    Importing who I follow and my lists are more important to me. It seems like migrating to new account would transport followers.

                                    hanktank61H This user is from outside of this forum
                                    hanktank61H This user is from outside of this forum
                                    hanktank61
                                    wrote last edited by
                                    #26

                                    @bich Again, not sure about it. I changed instance 2 years ago, making sure all data was exported. ( There is a list to chose from which data you want or don´t want to exportt)
                                    And that went fine...
                                    Made another back-up instance "just in case" too. That one is nice and empty 🙂

                                    1 Reply Last reply
                                    0
                                    • Bich NguyenB Bich Nguyen

                                      @wild1145 @gunchleoc @CuriousMagpie @huskify @mwadmin @Pixelcats

                                      I followed https://fedi.tips/transferring-your-mastodon-account-to-another-server/ and https://apobangpo.website/how-to-join/move-to-apobangpo-space/, but have not been able to "Move to a different account" through my old account.

                                      Since that seems to transfer followers, I'm fine with not being able to do that. I was able to export who I'm following and my lists and that was most important to me.

                                      GunChleocG This user is from outside of this forum
                                      GunChleocG This user is from outside of this forum
                                      GunChleoc
                                      wrote last edited by
                                      #27

                                      @bich Yes, that part is always manual. It's only the transfer of followers and the redirect on the old profile page that will be created by the migration process.

                                      Also, transferring the followers takes time in order not to crash the servers, so once the process has started, don't worry if your followers aren't there immediately.

                                      @wild1145 @CuriousMagpie @huskify @mwadmin @Pixelcats

                                      1 Reply Last reply
                                      0
                                      • Chris Alemany🇺🇦🇨🇦🇪🇸C Chris Alemany🇺🇦🇨🇦🇪🇸

                                        @bich if you haven’t found a resolution when you read this let me know.

                                        Bich NguyenB This user is from outside of this forum
                                        Bich NguyenB This user is from outside of this forum
                                        Bich Nguyen
                                        wrote last edited by
                                        #28

                                        @chris Thank you! I'm asking both instance admins for help.

                                        1 Reply Last reply
                                        0
                                        • Pixelcats⁷P Pixelcats⁷

                                          @bich Hrrrm .. tis curious. Check you're not adding a space at the end. And if you're running 2FA on either account, try turning it off temporarily.

                                          Bich NguyenB This user is from outside of this forum
                                          Bich NguyenB This user is from outside of this forum
                                          Bich Nguyen
                                          wrote last edited by
                                          #29

                                          @pixelcats Thank you, will try this later.

                                          1 Reply Last reply
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